Frequently Asked Questions
Are you insured?
YES! We pay sales tax, employee tax and INSURANCE.
We will provide you (directly from the insurance company) with our Certificate of Insurance (COI) if requested.
Do you provide props for the guests?
You bet! We provide props to make your guests’ experience fun and entertaining! We bring over 150 props to your event (the largest selection in our operating area)! We have high quality and real premium props that aren’t just paper glued to a stick.
Aren’t all photo booths the same?
No, they are not all the same. Our photo booths are manufactured and designed to blend into the background of your event. Our booths will not be an eye sore or cause any safety hazards.
All the wires and equipment are inside the booths’ enclosures...making it one unit, eliminating trip hazards.
It seems your prices are a little higher than some companies. Why?
We aren’t the most expensive and we aren’t cheap. The old saying, "you get what you pay for,” is true! If you are looking for a top of the line memento for you and your guests, an engaging and entertaining professional attendant, multiple top shelf props (over 150 at every event) and a professional photo booth, then you'll love what we have to offer.
How many people can fit in your booth?
Our Traditional Configuration, also known as Coney Island style, fits two people comfortably and can squeeze up to four people. Our Primary configuration fits up to eight people, and can be accommodated for larger groups in a matter of seconds. We do this by removing the "wings" for their photo. Once we take their photo, we’ll put the wings back on. Our Open Booth configuration fits up to 42 people in a photo.
What type of printer do you use?
We use a lab quality sublimation dye printer, giving you exceptionally high quality photos that will lasts a lifetime. Our printer only takes 7.5 seconds to print and cut your photo and is the fastest on the market! The prints are ready for handling as soon as they come out. No smudging or smearing.
Is there a limit on how many photos can be printed at the event?
No, every package comes with unlimited prints during your event.
What if I booked and need to Cancel? What is your policy?
Payments for Photo Booth, Photography and Concession Bookings shall be due at the following times: 50% retainer to secure the date is to be paid upon booking; the balance is due 15 days before the event date. Payments made before The Event date shall be defined as "Retainer(s)" and are non-refundable upon cancellation of The Event, but may be re-applied, subject to availability, if The Event is rescheduled within 15 days of notice of cancellation in order to re-apply retainer(s). If rescheduled in accordance with these statements, a new 50% retainer will be due at time of booking the rescheduled date.
The original 50% retainer shall be forfeited and is non-refundable in the event an event is cancelled. If cancelled, cancellation must be made in writing 10 days prior to scheduled event date. If event is cancelled within 10 days of scheduled event date, the entire amount paid for scheduled event is considered forfeited and is non-refundable.
Bookings of other than listed above items or services are subject to a 100% forfeit and non-refund policy and will be judged on a case by case basis.
Dappy Hays, LLC reserves the right to amend this policy at any time.
Will your attendants be active at my event?
Yes, we entertain, engage and interact with your guests. At the beginning of your event, without interrupting your program flow, our attendants mingle and introduce themselves to your guests. They let them know where the photo booth is set up, as well as the start and stop times of the photo booth booking.
We provide two photo booth attendants, who will greet your guests when they come to take a photo. One attendant will assist your guests with props, while the other attendant will assist your guests while using the photo booth. Your guests won’t need to know anything about how to operate a photo booth or what to do.
Is there an attendant with the photo booth for the entire time?
Yes. Our professional and friendly attendants will stay with the photo booth to ensure it works properly and to help guests with any questions.
Can I provide my own props?
Yes, you can bring your event specific props to us when we arrive to set up. Once the event is over, we will return them to you if you wish to have them back.
We have a themed event, can you provide props that are themed to our event?
Yes, let us know in advance and we will bring themed event props with us to match your theme.
Can your photo booths fit into an elevator or door?
Yes, our booths will fit through any standard elevator or through any standard doorway. It was designed with this in mind.
How long is the wait for the photos to print?
Once a photo session is finished, the prints are ready within 7.5 seconds, allowing your guests to return to your event quickly. No other company in Indiana prints and cuts as fast as we do! Our booths are usually a party hit so don’t be surprised when a line forms.
Can the photo strips be personalized?
Yes, we can add a personalized logo to the bottom, top or both to each photo session print.
How does the Memory Keeper Scrapbook Photo Album option work?
With this option, you're guaranteed to have a wonderful memento from your event.
The Memory Keeper Scrapbook Album is made specifically for you, so you’re guaranteed to have a wonderful memento! We use your event colors and theme as accents throughout the album. Each guest is provided with 2 photo strips from each session. One photo strip is placed in the scrapbook, where the guest can write a message on a journal card. You receive the completed album at the end of the event.
How big are your booths?
74” tall x 48” long x 29” deep.